Privacy Policy

Last updated: 21 September 2026

This policy explains how Pharma Kuwait handles personal information when you browse the website, contact us or place an order.

Information we collect

Depending on how you use the website, we may collect information such as your name, phone number, email address, delivery and billing address, order details, account details, messages to customer care, and technical information needed for website security and performance.

How we use information

• To process, deliver and support orders.
• To provide customer service and respond to enquiries.
• To prevent fraud, secure the website and maintain records.
• To understand website performance and improve the shopping experience.
• To send marketing communications only where permitted and subject to available opt-out choices.

Payments

Electronic payments are handled through the payment provider or gateway displayed at checkout. We do not intentionally request full payment-card details through email, WhatsApp or telephone.

Cookies

The website may use necessary, preference, analytics and marketing cookies depending on the services enabled. Browser settings can be used to manage cookies, although blocking necessary cookies may affect checkout or account functions.

Sharing information

Information may be shared with service providers only as needed to operate the store, such as delivery, hosting, payment, security, analytics and customer-support providers, or where disclosure is required by law.

Data retention and security

We keep information only for as long as reasonably needed for orders, customer support, accounting, security, legal obligations and dispute handling. We use reasonable technical and organizational measures to protect information.

Your questions and requests

For privacy questions or requests, contact [email protected] or +9655407172.